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FAQ
Frequently Asked Questions
We’ve gathered the most frequently asked questions to give you all the information you need before diving into your next adventure with DildoLand!
If you can’t find the answer you’re looking for, just visit our Contact Us page and we’ll be happy to help.
Frequently Asked Questions
Your guide to understanding our shop and our products.
How discreet is the packaging and shipping?
All orders are shipped in plain, unmarked packaging—no one will know what’s inside except you. DildoLand ensures total discretion and privacy for every customer, every time.
Do you ship across Canada?
Absolutely! We offer fast and discreet shipping to all provinces and territories in Canada.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex), PayPal, and other secure payment options for your convenience.
How do I clean my sex toys?
We recommend washing your toys with warm water and mild soap after each use, or using a dedicated toy cleaner for extra hygiene. Make sure to dry them thoroughly before storing in a cool, dry place.
Which lubricant should I use with my toys?
For most silicone toys, we recommend a water-based lubricant, which is compatible with all materials and easy to clean. Avoid silicone-based lubes with silicone toys to keep them in top condition.
Can I use my toy for both vaginal and anal play?
Many of our toys are designed to be versatile, but always check the product description for compatibility. We recommend thorough cleaning before switching between different types of play.
How do I choose the right toy for me?
It depends on your preferences and experience level! Explore our detailed product descriptions, size guides, and categories—or reach out to us for personalized advice.
Is my order secure and private?
Yes! Your information is encrypted and handled with strict confidentiality. Your privacy and safety are our top priority at DildoLand.
Still have a question?
If your question isn’t answered here, our team is here for you! Just use the Contact Us page and we’ll respond quickly and confidentially.
Need help? Contact us!
Our team is ready to help with anything—product advice, order details, or anything else you need. Message us anytime; your satisfaction comes first at DildoLand!